We loved the hotel's perfect location, close to several hot springs and a great selection of eating places. The staff were courteous and professional, and the hotel facilities were well-kept and clean. We appreciated the ease of transportation options and the complimentary hot springs voucher.

Can't fault anything about it.

the location was perfect, close to various onsens and restaurants. the staff was friendly and attentive. the room was clean, cozy, and had all the necessary amenities. We had an amazing view from the comfort of our room, making it perfect for a relaxing stay. the hotel had great facilities, including a complimentary voucher to enjoy external hot springs.

There was a minor issue with one of the facilities, which could have been better maintained.

The hotel's location was great for my city trip. It was located near many hot springs and restaurants. the staff at the hotel were friendly and welcoming. They provided me with a complimentary voucher for a hot spring outside the hotel, which was a nice gesture.

I was disappointed when I found out that the hotel did not have hot water or hot spring services. They said that they had announced this on their website, but I did not see it.

The staff was friendly and professional, and the location was perfect - right in the heart of the action. I also appreciated the complimentary hot springs voucher offered by the hotel.

The room needed some minor touch-ups. The tea kettle had a weird smell and the sliding panels had visible stains, which detracted from the overall experience.

Excellent location. Close to onsens and restaurants. Nice and professional staff. Complimentary hot springs voucher.

Nothing, no complaints at all.